Return & Refund Policy
Thank you for shopping at the Bien Mur Market Center.
If you are dissatisfied with an item, we want to quickly correct the problem. We will gladly exchange the item or refund the amount you paid. We encourage you to contact us at 505-821-5400 before returning a product so that we can provide you with the best service. Please read our return and refund policy below.
Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within 7 days, depending on your card issuer’s policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return/exchange your item, please contact us at 505-821-5400 or infobienmurmarket@sandiapueblo.nsn.us